Terms and Conditions

Terms and Conditions for the Use of and Services Provided by Novacorpus International Healthcare Sàrl

1. Field of Application

The www.novacorpus.co.uk website (“Website”) is operated by Novacorpus International Healthcare Sàrl (“Novacorpus”) and is intended primarily for people residing in the United Kingdom.

Simply visiting the Site does not constitute acceptance of these terms. Where the contact form or booking process requests acceptance, the user indicates their acceptance by ticking the box provided for that purpose.

2. Modifications to the Conditions of Use

Novacorpus reserves the right to modify these conditions of use at any time, without prior notice. These modifications will take effect immediately from the moment they are put online on the Website.

3. Website Contents

Novacorpus checks the quality of information available on the Website, but does not offer any guarantee as regards its accuracy or exhaustiveness. Novacorpus reserves the right to modify the Website at any time without prior notice.The contents of the Website are designed solely to provide general information as regards the services offered by Novacorpus. They do not constitute a proposal or invitation to tender addressed to the User.

4. Intellectual Property

The contents of the Website pages are the property of Novacorpus. The reproduction, electronic circulation or any other total or partial use of this information is forbidden unless authorisation has been given by the Website’s webmaster.

5. Data Protection

Personal data, including health data submitted through the form, are handled as described in our Privacy Policy. The form obtains your explicit consent to process health data to assess your enquiry and prepare a quotation. If you choose to proceed, relevant data may be shared with the partner healthcare professional or institution concerned where necessary to arrange a consultation or treatment.

6. Exclusion of Liability

Medical decisions, diagnosis and treatment are the responsibility of the relevant healthcare professional or institution. Novacorpus remains responsible for its own services and obligations under applicable law. Nothing in these Terms excludes or limits liability where the law does not allow it, or any mandatory consumer rights.
Links to third-party websites are provided for convenience. Novacorpus does not control or endorse their content; any liability that cannot be excluded by law remains unaffected.
This is subject to any mandatory consumer rights under applicable law, including any statutory cancellation or refund rights.

7. Services

Novacorpus does not act in the capacity of a doctor and does not give medical advice. Its services are limited to putting patients in contact with clinics and/or doctors and informing patients of these health professionals’ qualifications. Any contracts are established directly between the patient and the clinic or doctor respectively. Novacorpus does not act in the capacity of a travel organiser or retailer. Novacorpus reserves the right to request the payment of a deposit. The information provided on www.novacorpus.co.uk, along with any communication exchanged, are designed to improve, not replace, the relationship between the patient (or website visitor) and their doctor. The purpose of this information is to best respond to your request and provide you with a quote. No diagnosis will be given.

8. Payments, deposits and cancellations

If a patient cancels, payments made to Novacorpus, as well as amounts collected by Novacorpus on behalf of a doctor, clinic or other healthcare provider, may be retained to the extent that they correspond to services already provided, organisational work already carried out, costs incurred or bookings made with the relevant providers. 

This is subject to any mandatory consumer rights under applicable law, including any statutory cancellation or refund rights.

9. Applicable law and jurisdiction

These Terms are governed by Swiss law. If you are a consumer residing in the UK, this choice does not take away any rights that cannot be excluded under the law applicable to you. Any mandatory rules on which courts may hear a claim remain unaffected.

10. Website Financing

Novacorpus International Healthcare Sàrl is the sole source of financing for this Website, which does not contain any advertising.