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Privacy Policy

Novacorpus, a company founded and led by a medical professional, adheres to the following principles for the collection and use of your personal data, in compliance with current regulations.


This privacy policy applies to the current website (as well as to the CRM of Novacorpus International Healthcare Sàrl,, hereinafter referred to as the “CRM”), and its purpose is to provide information to users of the site about:

  1. How their personal data is collected and processed. Personal data includes all data that can identify a user.

  2. Who is responsible for processing the collected and processed personal data.

  3. What rights users have regarding this data.

  4. To whom this data is transmitted.

  5. The site’s cookie policy.


Legal Contacts

The site is published by Novacorpus International Healthcare Sàrl, headquartered at 33, chemin du Vieux-Vésenaz, 1222 Vésenaz.

The publishing director is Novacorpus International Healthcare Sàrl.

The site is hosted by in Paris.


Definitions of Terms Used 

The terms “personal data,” “data subject,” “processor,” “processing,” and “sensitive data” are defined according to the GDPR regulation.

Personal data: All information relating to an identified or identifiable person (Federal Data Protection Act, Article 3, Section 1).

Processing: Any operation related to personal data, including collection, recording, storage, use, modification, communication, archiving, erasure, or destruction of data.

User: An internet user visiting and/or using the mentioned site. Information 


Collected and Purpose 

In General 

We only process personal data of our users to the extent necessary to provide a functional website, as well as our content and services. The processing of personal data of our users is generally done after obtaining their consent. However, there are situations where it may be necessary to process data without prior consent due to factual circumstances, and such processing is authorized by law.

We process your data for various purposes, which can be grouped into the following categories:

i. Services: Novacorpus International Healthcare Sàrl collects and processes personal data voluntarily provided by you as part of our service offerings.

ii. Communication: Novacorpus International Healthcare Sàrl collects and processes personal data to facilitate, manage, and conduct communication with clients, whether by mail, phone, or electronic means. This also includes organizing and conducting market research and opinion surveys.

iii. Analysis: The use of websites may be recorded and analyzed in a personalized or anonymous manner based on your needs and interests (see also below). In addition, Novacorpus International Healthcare Sàrl may link and analyze this data with other information from Novacorpus International Healthcare Sàrl, especially for marketing purposes.

iv. Statistics: Novacorpus International Healthcare Sàrl produces statistical evaluations based on anonymous user data. These evaluations are intended to continuously improve our websites and services.


Activity and Usage Data

Whenever you visit our website, our system automatically collects data and information from the computer system being used.

The following information is collected:

(1) Information about the type and version of the browser used. 

(2) User’s operating system. 

(3) User’s internet service provider. 

(4) Anonymous IP address of the user. 

(5) Date and time of access. 

(6) Websites from which the user’s system accesses our website. 

(7) Websites accessible by the user’s system via our website. 

(8) Language and country settings. 

(9) Data related to the website.

Personal Data You Provide Online

This may include data you send to us, such as by filling out online forms, registering, subscribing to newsletters or other information, or installing applications. Name, first name, date of birth or age, gender, address, telephone numbers, email addresses, photos, and video recordings made at our premises, photos you provide to us, client numbers, payment methods, and language preferences are included in this personal data. When registering or ordering, we will inform you about the type, scope, and purpose of data processing, as well as the storage period and your rights of objection, referring you to this privacy statement.

Personal Data in Relation to Other Communication Methods

Personal data in relation to communications by phone, fax, email, voicemail, text messages (SMS), photo messages, video messages, or instant messaging. If you contact us through the available contact options, your contact details and associated content will be recorded and may be used to process and respond to your request.


Protection of Personal Data

In accordance with the GDPR and Swiss data protection laws, Novacorpus International Healthcare Sàrl, as the data controller and data processor, informs the user that it processes personal data concerning them.

The user understands and accepts that the information they provide via forms on the site or by email to the addresses provided on the site is intended for authorized personnel of Novacorpus International Healthcare Sàrl for administrative and commercial purposes.

Unfortunately, transmitting information over the Internet is not entirely secure. While we make every effort to protect your personal data, we cannot guarantee the security of the data you transmit to us; any transmission is at your own risk.

For any requests regarding the protection of personal data, you can contact the data protection officer at

Purpose may process all or part of the data for the following purposes:

Facilitate site navigation and manage services and products ordered by the user: login data, order history, etc. 

Prevent and combat computer fraud: computer hardware used, password, IP address. 

Improve site navigation: login and usage data. 

Conduct communication campaigns (SMS, email): phone number, email address. 

Novacorpus International Healthcare Sàrl does not commercialize personal data and uses it only out of necessity for statistical and analytical purposes. 


For personal data collected during the creation of a user account and while browsing the site, the data controller for personal data processing is Novacorpus International Healthcare Sàrl.

As the data controller for the data it collects, Novacorpus International Healthcare Sàrl commits to comply with applicable legal provisions. It is the responsibility of Novacorpus International Healthcare Sàrl, in particular, to establish the purposes of its data processing, to provide its prospects and clients with complete information on the processing of their personal data, and to maintain a register of processing activities in accordance with the law. Whenever Novacorpus International Healthcare Sàrl processes personal data, it takes all reasonable measures to ensure the accuracy and relevance of this data based on the purposes of processing.

Right to Access, Object, or Rectify Data

In accordance with Swiss data protection law and European regulations, users of the site and its CRM have the following rights:

The right to access, update, and correct their personal data, as well as to supplement it if necessary.

The right to block or erase their personal data if it is found to be inaccurate, incomplete, ambiguous, outdated, or if its collection, use, transmission, or storage is prohibited.

The right to object to the processing of their personal data.

The right to withdraw their consent at any time.

The right to limit the processing of their personal data.

The right to decide the fate of their personal data after their death, including its transmission (or not) to a previously designated third party.

The right to data portability for the data they have provided when such data is subject to automated processing based on their consent or a contract. If a user wishes to know how their personal data is being used by Novacorpus International Healthcare Sàrl, request rectification, or object to its processing, they can contact the company in writing at the following address:

In this context, the user must specify the personal data concerned and the corrections to be made, providing identification documents (ID card or passport) for identification purposes.

Requests for the deletion of personal data will be processed in accordance with the legal obligations that apply to, particularly regarding data retention and archiving. Finally, users of can file a complaint with the relevant regulatory authorities.

A response is provided within 30 days from the date of receipt of the request. Novacorpus International Healthcare Sàrl reserves the right to restrict, defer, or refuse access, rectification, or erasure of data and will communicate the reasons for such refusal or limitation. Once the reasons and interests that justified this refusal or limitation have disappeared, Novacorpus International Healthcare Sàrl undertakes to provide the requested information, to the extent that it is not impossible or disproportionately complex.


Data Retention 

Data is retained only for the period necessary to achieve the processing objectives or in compliance with a legal basis to which we are subject.

Novacorpus International Healthcare Sàrl retains data for a justified period, proportionate, and necessary for the purpose of the processing, in accordance with the provisions of the Swiss Data Protection Act and the EU GDPR.

In general, personal data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. However, we may retain it longer if required by legal obligations (e.g., retention and documentation obligations), contractual or pre-contractual commitments, or to protect our legitimate business interests (such as the defense of our rights).

In accordance with these principles, we usually process personal data in accordance with the following rules and obligations:

Personal data that you have provided to us in the course of using our services and products offered on our portal, or that you have communicated through the email contact address, is generally stored by us until you request its deletion. 

Regarding personal data related to a contract (including commercial documents and communications), we keep them for the entire duration of the contractual relationship and for a period of ten years after the end of that relationship. However, this may vary if (i) a legal obligation requires a shorter or longer retention period in specific circumstances, (ii) retention is necessary for evidence or other valid reasons under applicable law, or (iii) data deletion must occur earlier (for example, if the data is no longer needed or if we must delete it). 

Data will be anonymized to meet Novacorpus International Healthcare Sàrl’s legal obligations for historical, scientific, and/or medical research purposes, as well as for statistical purposes.



We reserve the right to share your personal data with third parties when necessary to implement the technical or organizational services required to achieve the stated objectives, as well as for other purposes related to our business activities. We require our service providers to comply with technical and organizational measures to ensure the security of personal data. If these service providers are based in countries where data protection laws are not equivalent to those in force in Switzerland, we will contractually ensure that they maintain a level of data protection equivalent to that in Switzerland.

In certain circumstances, we may also be required or consider it necessary to disclose your personal data to comply with applicable laws and regulations, in the context of legal proceedings, in response to requests from courts or competent authorities, or to meet other legal obligations in order to protect and defend our rights and property.

Novacorpus International Healthcare Sàrl takes all necessary measures to preserve the security of information, ensuring that it is not accessible to unauthorized persons. In the event of an incident affecting the integrity or confidentiality of a client’s information, Novacorpus International Healthcare Sàrl is committed to promptly inform the client and provide information about corrective measures taken.

The personal data of the user may be processed by the subsidiaries of Novacorpus International Healthcare Sàrl and by subcontractors (service providers), solely for the purposes of this policy.

Use of Cookie Files

The site uses cookie techniques to improve users’ browsing experience. A cookie is a file stored by the site on the user’s hard drive, containing information about their browsing habits.

Use of Cookies and its CRM may collect information about user visits to the site, such as pages viewed and searches conducted. This information allows Novacorpus International Healthcare Sàrl to improve the content of the site and user navigation.

Cookies facilitating navigation and/or the provision of services offered by the site can be configured by the user’s browser to decide whether to accept or reject cookies. It should be noted that certain features of the browsing software may not be available if cookies are refused.

If the user refuses to store cookies or deletes them, their browsing experience on the site may be limited. This may also affect the ability of or its service providers to recognize the type of browser, language and display settings, or the country of origin of the Internet connection, for technical compatibility purposes.

Novacorpus International Healthcare Sàrl disclaims any responsibility for the possible consequences of degraded operation of the site and the services offered resulting from (i) the user’s refusal of cookies, (ii) the inability to save or consult cookies required for their operation due to the user’s choice. To manage cookies and user preferences, the configuration of each browser is different and can be found in the corresponding help menu.

The user can express and modify their cookie preferences at any time. Novacorpus International Healthcare Sàrl may also use external providers to assist in the collection and processing of the information mentioned in this section.

In addition, by clicking on the social media icons on the website and if the user has accepted cookies by continuing to browse the site, these platforms may also place cookies on the user’s devices.

These types of cookies are deposited only if the user consents to placing this type of cookie.

We collaborate with providers of products or services for the management and support of certain aspects of our operations. These providers may be located in Switzerland, the EU, or outside the EU and may be responsible for online registration, advertising and marketing, including digital and personalized advertising, IT services, data hosting, satisfaction surveys, etc. They are contractually obligated to respect the confidentiality of personal data that we transmit to them and may only use it for the purposes defined.

Description of Cookie Files Used by the Site

The site’s publisher wishes to point out that the following cookies are used during user navigation:

Necessary Cookies

Necessary cookies make a website usable by enabling basic functions such as page navigation and access to secure areas of the site. The site cannot function properly without these cookies.

CookieYes: stores the user’s permission to use cookies for the current domain. 

Consent Google: used to detect whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR and DPA compliance. 

Consent YouTube: used to detect whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR and DPA compliance. 


Statistical cookies help website owners understand how visitors interact with websites anonymously. Used by Google Analytics to collect data on a user’s number of visits and the dates of the first and last visit.

Google Analytics Google: records a unique ID used to generate statistical data on site usage. 

Google Analytics Google: used to collect data on the number of times a user has visited the website and the dates of the first and last visit. 


Marketing cookies are used to track visitors across websites and display relevant advertisements for individual users. Used by Google Ads to re-engage visitors based on their online behavior.

Facebook, Instagram by Meta Platforms, Inc.: used to provide advertising products such as real-time offers from third-party advertisers. Records data about visitors and their online behavior to measure the effectiveness of advertising on websites. 

Google Ads by Google: used to re-engage visitors based on their online behavior. Records data about visits and websites to measure advertising effectiveness. 

YouTube by Google: records a unique ID to keep statistics on YouTube videos viewed by the user. Tries to estimate the user’s bandwidth on pages with embedded YouTube videos. 


Novacorpus International Healthcare Sàrl is committed to taking all necessary measures to ensure that users have permanent access to the site However, the company cannot be held responsible for the unavailability of the site for any reason whatsoever.

The user of the site acknowledges having read this legal notice before using the website and undertakes to respect its terms.

The user certifies that they have the skills and means necessary to access the site and use it. They also acknowledge having verified that their computer configuration is free of viruses and is functioning correctly.

Novacorpus International Healthcare Sàrl cannot guarantee the accuracy or completeness of the information published on its site, nor the continuous availability of its operation or its total computer security.

The company makes every effort to provide users with accurate and reliable information and tools. However, it cannot be held responsible for errors, the unavailability of information, and/or the presence of viruses or other harmful logical elements on its site.

The information provided by Novacorpus International Healthcare Sàrl is for informational purposes only. The company cannot guarantee the accuracy, completeness, or timeliness of the information posted on the site.

The user acknowledges that the use of the information and tools available on the site is done at their sole responsibility.

Medical Confidentiality 

Novacorpus International Healthcare Sàrl and its employees are bound by medical confidentiality.

However, Novacorpus International Healthcare Sàrl would like to emphasize that sending confidential information and/or personal data by email or via an electronic form carries risks to the confidentiality of this data.

By choosing to send us queries by email, you explicitly accept these risks. It is always possible to contact us by phone.


Novacorpus International Healthcare Sàrl reserves the right to modify the content of this legal notice at any time and without notice. Users are therefore invited to consult it regularly.

Applicable Law and Jurisdiction

This site is subject to Swiss law. Any legal action related to this privacy policy falls under the exclusive jurisdiction of the ordinary courts of the Republic and Canton of Geneva. The option to appeal to the Federal Court in Lausanne remains reserved.

User Acceptance of the Privacy Policy

By browsing the site, the user declares to have read and understood this privacy policy and accepts its terms, particularly with regard to the collection and processing of their personal data, as well as the use of cookie files.